OUAI Customer Care Text Line: SMS Terms & PrivacyUpdated a few seconds ago

This page covers only the OUAI Customer Care text line: 606-552-1206
 Text us about an order, a product question, or tracking. We never send marketing or promotional texts from this number.

Effective date: Nov 2, 2026

SMS Terms & Conditions

Program. OUAI Customer Care text messaging provides support for orders, general product questions, and tracking information. Messages are sent only to customers who text us first.

Consent. You can call or text us at 606-552-1206 for support. By texting this number, you agree to receive recurring SMS messages from OUAI related to your customer service inquiry. Consent is not a condition of any purchase.

Message frequency. Message frequency varies based on your inquiry.

Cost. Msg & data rates may apply.

Opt out. Reply STOP at any time to unsubscribe. You will get one confirmation text, then no more messages unless you text us again.

Help. Reply HELP, visit OUAI Help Center, or email [email protected]

Carriers. Carriers are not liable for delayed or undelivered messages.

Changes. We may update these terms. The current version is always on this page.

SMS Privacy Policy

What we collect. When you text us, we collect your mobile number, the content of your messages, and any order details you share.

How we use it. We use this information only to respond to and resolve your customer service inquiry.

Service providers. We use service providers to send and receive these texts on our behalf. They may not use your information for their own purposes.

No sharing of mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How long we keep it. We keep text records only as long as needed to provide support and meet legal obligations.

Your choices. Reply STOP at any time to stop receiving texts. For questions about your information, contact [email protected]